Privacy Policy

Effective Date: 24/02/2026

At Medifast, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Name, phone number, and email address
Delivery and billing address
Payment details (processed securely via payment gateways)
Prescription details (when required for medicines)
Order history and preferences
Device and browsing information

2. How We Use Your Information

Your information is used to:

Process and deliver your orders
Verify prescriptions when required
Provide customer support
Send order updates and service notifications
Improve our website and services
Prevent fraud and ensure security

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

Licensed pharmacies and delivery partners for order fulfillment
Payment service providers for transaction processing
Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, loss, or misuse.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience, remember preferences, and analyze website traffic. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

Access your personal information
Request correction of incorrect data
Request deletion of your data (subject to legal requirements)
Opt out of promotional communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Medifast
C/O Mahesh Gupta
Room No. 5, Radha Chawl
Chimate Pada, Marol Naka
Andheri East, Mumbai – 400059

Phone: +91 88500 84270
Email: maheshgupta188@gmail.com