Terms & Conditions
Effective Date: 24/02/2026
Welcome to Medifast . By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions govern your use of our website, products, and services. By placing an order with us, you agree to these terms. If you do not agree, please do not use our website.
2. Eligibility
You must be at least 18 years old to use this website or purchase medicines. By using our services, you confirm that you meet this requirement.
3. Medical Disclaimer
Medifast is an online pharmacy platform that provides medicines and healthcare products. We do not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before using any medication.
4. Prescription Medicines
Certain medicines require a valid doctor’s prescription.
Customers must upload or provide a genuine prescription when required.
We reserve the right to cancel orders if prescriptions are invalid or missing.
5. Orders & Payments
All orders are subject to availability and confirmation.
Prices are subject to change without prior notice.
We reserve the right to cancel or refuse any order at our discretion.
Payments must be completed before order processing unless Cash on Delivery is available.
6. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location and circumstances.
We are not responsible for delays caused by courier services, weather, or unforeseen events.
7. Returns & Refunds
Medicines once delivered cannot be returned unless damaged, defective, or incorrect.
Refunds (if applicable) will be processed after verification.
Customers must report issues within 24–48 hours of delivery.
8. User Responsibilities
You agree not to:
Provide false information
Misuse the website
Attempt unauthorized access
Use the platform for illegal purposes
9. Privacy
Your personal information is handled securely and used only for order processing and customer service, as described in our Privacy Policy.
10. Limitation of Liability
Medifast shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
11. Changes to Terms
We may update these Terms & Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.
Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us:
Phone: +91 88500 84270
Email: maheshgupta188@gmail.com
Office Address:
Medifast
C/O Mahesh Gupta
Room No. 5, Radha Chawl
Chimate Pada, Marol Naka
Andheri East, Mumbai – 400059